Terms and Conditions

Welcome to British Utility Solutions Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of British Utility Solutions Ltd.'s website (the "Site") and all services provided by us (the "Services"). By accessing or using our Site or Services, you signify your agreement to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Site or Services.

2. Changes to Terms

We reserve the right to modify or amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed of any updates.

3. Service Provision

British Utility Solutions Ltd. provides a range of energy-related services including, but not limited to, Smart Meter Installation, Prepay Meter Management, Energy Efficiency Consulting, Tariff Optimisation, and Customer Support for Energy Accounts. The specific terms and conditions for each service will be detailed in separate service agreements or proposals.

4. User Obligations

  • You agree to use the Site and Services only for lawful purposes and in accordance with these Terms.
  • You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
  • You warrant that all information provided by you to British Utility Solutions Ltd. is accurate, complete, and truthful.
  • You must not use the Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site.

5. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of British Utility Solutions Ltd. or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, display, perform, publish, license, modify, create derivative works from, sell, or exploit any content, products, or services obtained from this Site without our prior written consent.

6. Disclaimer of Warranties

The Site and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. British Utility Solutions Ltd. disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

7. Limitation of Liability

In no event shall British Utility Solutions Ltd., its directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or Services; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Indemnification

You agree to defend, indemnify, and hold harmless British Utility Solutions Ltd. and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Site or Services, by you or any person using your account and password; b) a breach of these Terms; or c) content posted on the Site.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for the resolution of any disputes.

10. Contact Information

If you have any questions about these Terms, please contact us at:

British Utility Solutions Ltd.
14 Regent Street
Westminster, London, SW1Y 4PE
England, United Kingdom
Email: info@britishutilitysolutions.co.uk
Phone: +44 20 7946 0888

Last updated: 25 October 2023